A friendly reminder that the months end is drawing near and Vouchers that are older than 90 days will expire on the 1/11/2018 – (Original Notice below).
From its implementation we have worked with people to learn the new system and we are thankful for the change in behaviors. This system allows you to order and spend your vouchers on anything – (the alternative… giving you a ball or glove, or polo that.. randomness)… With only $14.00 expired at the end of last month it is great that everyone is settling into the system.
Some people have become accustomed to using their vouchers for all sorts of things that help with the cost of their daily golf. Others like to accumulate to a total and spend it on larger items. A couple of tips that seem to work for some;
- The Accumulator: Tip: Wipe your account once every 4 months, this will mean you only have to “worry” about vouchers expiring each 1/3-1/4 of the year. Example… Say you have $45 on your account this month – November. Lets say you spend all of the $45. That will mean everything you win This month (November), December, January and February could be accumulated… THEN… Spend it all. The next time you will have to worry about it will be End of June… End of October… end of January and so on.
- Daily Spender: If you want a Gatorade and have money on your account then use it for that. We will ring up the Gatorade and deduct the $3.50 from your account. Buckets of range balls to warm up for your next comp? Sure. Get in the habit of using it each time and the oldest voucher will always be deducted first.
- Goal Saver: Set a total… $100? $400? $25?… and set the goal that you will hit it. Once you do, spend it. If you set a goal of $50 and you don’t reach that in 4 months then chat to me and we will book in a lesson ;)
Birdie Balls: Birdie balls expire at the end of the month after you win them. Win one on the 1st of November then you will need to collect it by the 31st of December. We encourage you to collect the ball when you hand in your card. Birdie Balls cannot be redeemed for a $ amount so no need to accumulate them, not unless you’re aiming for a dozen.. in that case then yes they will be easier to carry.
How to see your winnings and what is on your vouchers is all in the below articles.
Too many words? then here is a chart
ORIGINAL NOTICES from 1st of May 2017
Prize accounts are now live. We have worked with MiClub (website and competition administrator) to bring an added feature (at no cost). Last week Prize Accounts were a possibility but were likely to cost… Our friends at MiClub have made it clear there is no cost so we are excited to implement it.
Thank you everyone for understanding with change comes improvements and this most certainly is.
How do you see your live prize account balance? Simple, main members login page:
Voucher expiry.. We have had a question about voucher expiry re how many days is 90 days… is it 3 months or is it 90 days? Since some months have more than 30 days in them… Well as you can see below with the example (in original explanation)… On the 1st of every month whatever is MORE THAN 90 DAYS OLD will AUTOMATICALLY Expire. You are responsible for your tracking of the vouchers. What shows on your account will mean what is on there… you also have 90 days MIN notice to the expiry of those vouchers.
Be responsible and think:…. It’s coming up to the end of the month and vouchers I have won that are more than 90 days old will expire. Did I win anything in the past 90 days? yes? well I better go collect it.
Prize Reports have been flagged top be disjointed and ugly. I’m afraid they will continue to be, but thank you for understating the level of detail and beautification put into the manual excel files over the past 4 years.
I trust no one else will have any more complaints about a 12 hour old system that will be glitch free and an improvement for the majority in no time. In the mean time, please be patient and accept this change for what it is… and improvement.
Thank you
Regards,
Brayden Wauchope
Original Notice:
The time has come for vouchers to expire and with this comes a new wave of how competition prizes are accounted for and redeemed.
As explained in article on the 1st of May (click link to see). Vouchers won up until the 31st of May 2017 will expire on the 29th of June 2017. Additional note that there cannot be any items ordered in, in stock items only, can be redeemed with the remainder of your vouchers.
To everyone that has purchased form the shop with or without vouchers and supported all competitions, I thank you for being apart of the spirit of the game and look forward to improving your games. Both through technique improvement and equipment advancement.
MOVING FORWARD
The way of completing results and managing prize accounts has been a manual process. With manual processes comes more time taken to input with less detail of the history. Human error and backing up of the information is also a concern.
The website and competition management has recently added a function to automatically allocate prizes and store these prizes on a back of house Prize Account.
When the prize is won it automatically assigns to your “prize account” and when redeemed in the proshop it is deducted and also documented of that was subsidies or taken as the prize. It also enables us to implement an expiry period that will mean no more last minute rushes in June to use up your vouchers. Vouchers won will have a 3 month expiry date and birdie balls will have a 1 month expiry (same as this year).
As of today competitions that are run over one day will no longer have a “1” to click to see prizes won. However the “RESULTS” link will be the one and only thing needed to be clicked on to see what people scored, prizes won, birdie balls won, NTP won and any other special mentions. This system will automatically update at the end of the day and will push this information onto your “prize account” if you’re a skilled winner.
LOOKING UP RESULTS
- Change date on your calendar to seek a results sheet. OR on the members home page click “my results” on the right hand column
- Click Results
3. Click the competition you would like to look at (Sat there will me men’s and ladies – Thursday will be “Mixed”)
4. What will come up (May 18th 2017 Prizes Click here to see full document)
5. End of day prizes will be checked over and then allocated to your electronic Prize Account. Currently there is no option for the prize account to be viewed externally. You’ll still be required to keep track of your winnings or trust in that we will. At anytime you can call email or ask in store to what your balance is and the benefit now is that we will have history of dates of wins and redemption. We will notify you if the software improves to allow external lookup.
Only exception to the above will be Cumulative comps = COMP25, the results for these comps will be posted in the old fashion way of “1” link on the day the comp reaches 25 players. However whatever is won will be put on your Prize Account.
EXPIRATION DETAILED
On the 1st of Each month all birdie balls won MORE THAN 30 days of that date will expire. All prizes won Prior to 90 days to that date will expire. This will be automatic. Hence after 4 months there will be a monthly expiry day (1st of the Month) that will expire all prizes 90 days prior that date and all Birdie Balls 30 days prior that date.
The best way to avoid an expiry of a voucher is to use it. This is up to you and in your control. This notice is notice will serve as your notice to redeem and no reminders will be sent. I must stress, I do not wish to take what is rightfully yours SO I urge you to redeem your vouchers by purchasing something you like immediately after or close to the end of each month to avoid confusion. This allows flexibility for choice and removes the “here is a ball you don’t use, well done” that we all don’t wish for.
Example:
1st of July – Nothing will expire.
1st of August all birdie balls won more than 30 days prior will expire. NO prize vouchers will expire.
1st of September all birdie balls won more than 30 days prior will expire. NO prize vouchers will expire
1st of October all birdie balls won more than 30 days prior will expire. ALL Prize vouchers won 90 days prior to the 1st of October will expire.
1st of November all birdie balls won more than 30 days prior will expire. ALL Prize vouchers won 90 days prior to the 1st of November will expire.
This will then repeat… meaning on the 1st of every month, Birdies balls won more than 30 days prior will expire and prize vouchers longer than 90 days prior will expire.
Most will embrace change and see the advantage in a one stop Results lookup, greater detail of voucher tracking, secure backup and automation for greater transparency.
Regards,
Brayden Wauchope
